Need help with an order, product, return, shipping question, or privacy request? Contact the PawMart customer-support team using the information below.
PawMart Customer Support
Trade name: PawMart
Email: support@petmartonline.shop
Phone: (502) 314-2798
Website: petmartonline.shop
When Contacting Us
For order-related support, include your full name, order number, and a brief description of the issue. For damaged or incorrect items, attach clear photographs of the product and packaging. Please do not email payment-card numbers, passwords, or other highly sensitive information.
Customer-service response times may vary during weekends, holidays, promotions, and periods of high order volume.